Prior to her role as General Manager of Fakih IVF Group, Mrs. Wafa El-Ali has been the Chief Operating Officer of Fakih IVF Dubai since its early start in 2007 and has played a large role in its exponential growth from a small operation of 8 staff members to the present level of more than 140 in Dubai and more than 400 in the whole Group. She was involved in all aspects of strategy, finance, HR, marketing, and patient care. Before joining Fakih IVF she was head of the Customer Care Unit of a Gas and Electricity company in Antwerp, Belgium managing over 150 staff members and dealing with over 250,000 customers. Mrs. Wafa holds a Bachelor’s degree in Applied Economics and a Masters in Politics, both from the University of Brussels in Belgium.